How we handle your information.

Last updated: 26 September 2026

Who we are

SY Property Services Ltd (company number 10573965) is the controller of personal information sent through this website. If a commercial enquiry progresses with SY Commercial Holdings Ltd, we will explain any separate use of your information. Our registered office is 47 Market Street, Hemsworth, Pontefract, WF9 4LR. Contact us at enquiries@sypropertyservices.co.uk about this notice or your information.

What we receive

When you email us, we receive your name, email address and anything you choose to include, such as a property address, photographs, ownership or tenancy details, and your preferred timescale. Please do not send identity documents, bank details or sensitive financial documents unless we specifically request them through an appropriate channel.

Why we use it

We use your information to respond, assess a property or business enquiry, arrange discussions or viewings, and take steps you request towards a potential transaction. Depending on the enquiry, our lawful basis is our legitimate interest in handling relevant business enquiries or taking steps at your request before a contract. If a transaction progresses, we may also need to keep information to meet legal and accounting obligations.

Who may receive it

People working for us and providers who support our email and website may handle information as needed. If an enquiry progresses, relevant details may be shared with professional advisers, surveyors, contractors or solicitors involved in assessing or completing the work or transaction. We do not sell your personal information.

How long we keep it

We keep an enquiry while it is being considered and for a reasonable period afterwards in case of follow-up or a dispute. If a transaction proceeds, some records may be retained longer where required for legal, tax or accounting reasons. You can ask us about the period applicable to your enquiry.

Your rights

Subject to the circumstances, you may ask to access, correct, erase or restrict use of your information, or object to processing. Email us to make a request. You can also complain to the Information Commissioner's Office if you have concerns about how we handle your information.

Website services

This site uses a hosting provider to deliver pages and may create routine technical logs for security and operation. Fonts are requested from Google Fonts, which may receive technical information when your browser loads them. We do not use an online enquiry form or advertising analytics on this site.